VS789 Net's Privacy Policy

vs789 net We are firmly committed to protecting the privacy of your personal information. This Privacy Policy explains in detail what information we collect, why we collect it, and how it is stored and used.

Complying with Bangladesh's Digital Security Act and international data protection standards is our primary commitment. We believe every user's data belongs to them, and protecting it is our responsibility.

This policy may be updated from time to time. We will notify you of any significant changes via email or through the platform.

vs789 netThe following types of information may be collected when you register and use our services at :

We only collect information that is strictly necessary. Requesting unnecessary or excessive data goes against our policy.

The information we collect is used for the following purposes. Each use has a clear and legitimate basis:

• Account Management: To handle registration, login, and account security.
• Payment Processing: To process deposits and withdrawals and to prevent fraud.
• KYC Verification: To meet legal obligations and verify age.
• Service Improvement: To analyse user experience and make the platform better.
• Customer Support: To resolve issues and provide customer support.
• Promotional Communications: To keep you informed about bonuses and offers, with your consent.
• Responsible Gaming: To detect unusual betting patterns and provide appropriate support.
• Legal Compliance: To meet the requirements of regulatory authorities.

vs789 net Cookies are used on the website and app. Cookies are small data files stored on your device that help improve our services.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functionality Cookies: Used to remember your language preferences and personal settings.
• Analytics Cookies: Monitors website usage to help improve our services.
• Marketing Cookies: Used to show relevant offers based on your preferences.

You can manage cookies through your browser settings. However, disabling certain cookies may affect some platform features.

We generally do not share your information with third parties. However, sharing may occur in the following limited circumstances:

• Payment Processors: Necessary information may be shared with Mobile Pay, Nagad, or your bank to process transactions.
• Regulatory Authority: Information may be disclosed to government or regulatory authorities when required by law.
• Technology Partners: Limited information may be shared with trusted technology providers to operate the platform.
• Fraud Prevention: We may cooperate with relevant authorities to prevent fraudulent activity.

Any data sharing is governed by strict confidentiality agreements, and third parties are not permitted to use that information for their own purposes.

We retain your data only for as long as necessary. Different retention periods apply depending on the type of information:

• Account Information: For the duration your account is active and for 5 years after closure (as required by law).
• Transaction Records: Minimum 7 years (as required by financial regulatory law).
• KYC Documents: 5 years after verification.
• Communication Logs: 2 years after the support case is resolved.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

After the retention period, data is securely deleted or anonymized.

vs789 netAs a user of , you have the following rights over your personal data:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Object to Processing: You may object to the use of your data for specific purposes.
• Data Portability: You may request a copy of your data in a structured, readable format.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

We use industry-standard security measures to keep your information safe:

• All data transfers are secured with 256-bit SSL/TLS encryption
• AES-256 encryption for stored data
• Two-Factor Authentication (2FA)
• Regular Security Audits & Penetration Testing
• Suspicious login detection system
• 24/7 Physical Security at Data Centres

Please note, however, that no transmission over the internet is completely secure. Keeping your password and login credentials safe is also your responsibility.

vs789 net The platform uses certain third-party services such as payment gateways and analytics tools. These services operate under their own privacy policies.

• Only the information necessary to complete a transaction is shared with payment processors.
• Analytics tools collect anonymised usage data only — not personal information.
• Game providers (software companies) adhere to their own security standards.

For Third-Party Operations vs789 net Not liable, but we only work with trusted partners.

vs789 net Strictly does not provide services to anyone under 18. We do not knowingly collect any information from minors.

• Age is verified at the time of registration.
• Any data belonging to a minor found in our system will be deleted immediately.
• If you believe a minor is accessing an account, please notify us immediately.

This Privacy Policy may be updated from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised.
• You will be notified at your registered email address of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you disagree with any changes, you have the right to request account closure and deletion of your data.

For any privacy-related questions, concerns, or complaints, please get in touch with us:

• Email: support@vs789net.net
• Live Chat: Available on the platform 24/7
• Help Center: Help Center View Page

We take all complaints seriously and aim to respond within 30 business days.